Terms and conditions of use

Intoduction

The owner and operator of this website is the company with the name "AFOI KOULAXIZOGLOU O.E.", with the distinctive title globus and registered office at 26 KLM PEO Thessaloniki - Serron, Assiros, VAT number 084165310, no. GEMI 038163505000 and subject of activity Production and Trading of Stationery Items.

Before using this website and the services we provide through it, please read carefully and comply with the following terms and conditions (hereinafter "Terms") governing the use of our online store and the websites it contains, which bind all its visitors and users. The user/visitor of the website automatically accepts these Terms if he chooses to register as a member thereof. The use of our online store and the services we offer presupposes the unreserved acceptance of these Terms by the users/visitors. In the event that any user/visitor disagrees with these Terms, they are asked not to use this website.

b2b.globus.com.gr has the right at any time and without warning to revise, modify or cancel these Terms unilaterally and at its absolute discretion, at the same time updating this for any change or addition. It also reserves the right to establish more specific terms of use, which are considered as a set with these general Terms of Use, but in the event of a conflict between them, the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the rest.The non-exercise by b2b.globus.com.gr of its rights deriving from these Terms does not imply a waiver of these rights, nor does it result in an implicit cancellation of a Term.

b2b.globus.com.gr is not responsible for a breach of these Terms and generally non-fulfillment of the obligations it undertakes if this is due to reasons of force majeure, such as indicative earthquakes, fires, extreme weather phenomena, strikes, etc.

Each user/visitor uses this website at their own risk, and its content can in no way be considered to provide advice or direct or indirect advice to users/visitors to take any action.

General context

The use of this website must be done exclusively for legal purposes and in a way that does not interfere with its use by third parties, and the visitor/user is obliged to use it in accordance with the law, good manners and these Terms and not commits acts or omissions that can cause damage or malfunction to it (website), or affect or endanger the provision of services by b2b.globus.com.gr through it.

This website and the services offered through it are intended for adults only. Minors are prohibited from using or visiting it, as well as entering into transactions. b2b.globus.com.gr bears absolutely no responsibility for the eventual visit of this website and its use by minors.

b2b.globus.com.gr makes every effort to maintain and ensure the availability of the website and its content. But regardless of these efforts, the availability of this website depends on factors such as the technical equipment of the users, the number of users trying to connect simultaneously to this website or to the internet in general, etc. b2b.globus.com .gr has the right to maintain the website, even if this results in the interruption of its operation.

b2b.globus.com.gr is also entitled at any time and without warning to change the nature and content of this website, as well as to temporarily or permanently suspend or interrupt its operation.

b2b.globus.com.gr makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the general content of this website without guaranteeing or being responsible towards the users/visitors, for the security and website content.

Limitation of Liability

b2b.globus.com.gr is not responsible for side effects and damages from the use of ordered products that are due to incorrect selection by the user, or to the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products. Our liability in the case of a defective product is limited to the obligation to replace it, as long as the conditions for returning products are met.

b2b.globus.com.gr is not responsible in any case for shortages in the availability of products.

b2b.globus.com.gr is not responsible for delays in the acceptance and execution of orders and delivery of the ordered products for reasons that cannot be attributed to its fault, such as indicative reasons of force majeure, extreme weather phenomena, natural disasters, emergency situations, strikes , fire, malfunctions of partner courier companies, accidental deterioration or destruction of products before delivery to the user, , malfunction of the Online Payment Processing provider (Bank) or the Internet service provider (ISP) or the access provider (Access Provider) or the user's terminal equipment, incorrect provision of information by the user and in general for any act or omission that prevents the smooth fulfillment of its contractual obligations.

This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website "as is", without any express or implied warranty in any way. Also, b2b.globus.com.gr does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users/visitors. Any direct, incidental, consequential, indirect or consequential damages resulting from access to this website, or its use, do not create liability for b2b.globus.com.gr, its executives, employees or partners.

b2b.globus.com.gr is under no circumstances liable for any legal requirements (civil and/or criminal), nor for any damage (positive or cumulative which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, missed profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, from a cause related to the operation or non-operation and/or the use of the website and/or in failure to provide services and/or information available through it and/or from any unauthorized interference by third parties in products and/or services and/or information available through it.Also, b2b.globus.com.gr bears absolutely no responsibility for damage or damage, or "contamination" by electronic viruses and/or other malicious programs, on the computer or other electronic means used by the user/visitor for access of this website, nor is it responsible for damage related to impossibility of execution, error, omission, interruption, defect, operation or transmission delay or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, a connection through "links" hyperlinks or advertising banners, with websites and websites of third parties, for the content, the personal data protection policy, the policy security, the completeness and quality of the services provided, or the terms of use, b2b.globus.com.gr cannot guarantee, nor is it responsible.Connecting to these websites and websites is the sole responsibility of each user/visitor. The aforementioned third parties, providers of said websites and web pages, have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and web pages, excluding any liability of b2b.globus. com.gr as indicative of responsibility for intellectual property rights or any third party right.

Consequently, users/visitors are required to contact the above third-party providers directly, for anything that may arise from visiting or using their websites and websites.Despite the fact that the users/visitors of this website accept that b2b.globus.com.gr is neither obliged nor able to check the security and content of both the websites and web pages, as well as the third-party services, to which it provides access, however, is entitled at any time to remove, modify or interrupt any third-party service or link to third-party websites and websites, if at its discretion the law or these Terms are threatened or violated.

Conduct and obligations of users/visitors

Users/visitors are required to comply with all relevant Greek, European and International laws and regulations, including but not limited to the legislation regarding the protection of intellectual property, the protection of personal data, the protection of competition, etc. Also the users/visitors must use this website and the services offered through it in a manner consistent with good manners and these Terms.

Each user/visitor of this website is also obliged not to carry out actions or omissions that can damage or disrupt its operation and third party access to it, or that can endanger the provision of the services offered by b2b.globus.com.gr through it.The use of the website in an illegal manner or in a manner contrary to these Terms, creates an obligation to compensate b2b.globus.com.gr for any positive or cumulative damage suffered by the above behavior. Also, each user/visitor is obliged not to provide false information about himself, not to impersonate any other person, not to send spam or group mail, nor multiple copies of messages, as well as not to collect information about other users/visitors website without their consent, including financial data and email addresses.

Any costs or compensation that b2b.globus.com.gr may be asked to pay, due to a violation by a user/visitor of his obligations arising from these Terms, shall be borne by the said user/visitor, who is obliged to pay them to b2b .globus.com.gr immediately and without requiring the latter to appeal to the Courts.

Intellectual Property Rights

This website and its contents, including images, graphics, photographs, designs, texts, information materials, services and products provided, trademarks, brands, distinctive features, any form of data, software, unless otherwise stated for specific third party rights , are the intellectual and industrial property of b2b.globus.com.gr and are protected in accordance with the relevant provisions of Greek and European Law and international conventions.

Any copying, modification analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative work or misleading the public about the real provider of the website and its content is expressly prohibited.

The names, images, logos, trademarks and distinguishing features that represent b2b.globus.com.gr and that appear on this website are the property of b2b.globus.com.gr or third parties and are protected by the Greek, European and international intellectual and industrial property laws. Their use is expressly prohibited without the prior written permission of b2b.globus.com.gr or their legal owner.

The information that may be submitted by users/visitors of this website to b2b.globus.com.gr through it, is considered as information of a non-confidential nature., b2b.globus.com.gr can collect limited and necessary information for the general its commercial activities.

Privacy

The management by b2b.globus.com.gr and the protection of the personal data of the users/visitors of this website are governed by the relevant Greek and European legislation and the present Terms.

When visiting and using this website and in view of the provision by b2b.globus.com.gr of the services it offers through it, it is possible that they will be asked to declare information concerning them (e.g. name, profession, telephone number, e-mail address, date of birth, etc.). The personal data declared by users/visitors anywhere on the websites and services of this website are limited to information necessary for the operation of the online store and the provision of the services offered through it and may not be used by third parties without complying the applicable laws.

b2b.globus.com.gr can collect, store and process personal data of the users/visitors of this website, only if the above data is provided by the interested parties voluntarily, for the following purposes:

for the provision of services chosen by users/visitors through this website (eg purchase of products, information on new products, participation in competitions, etc.)
to better serve users/visitors.
to collect information from users/visitors (feedback) about the products and services offered and to improve them based on the information collected.
to inform users/visitors about new b2b.globus.com.gr products after their consent.
for informing users/visitors about b2b.globus.com.gr offers, as well as for any contests, after their consent.
for the advertising and promotion of b2b.globus.com.gr products from a distance, after consent of the users/visitors.
for market research and communication with users/visitors, after their consent.
to improve the visibility of b2b.globus.com.gr.

Personal data voluntarily provided by users/visitors of this website may be collected by b2b.globus.com.gr. in File, to be stored and processed by it for the relevant purpose. The owner and controller of the personal data collected in the above manner and of the file created for the above purposes will be b2b.globus.com.gr at whose headquarters the above file will also be installed.

The recipient of the personal data provided by the users/visitors of this website is only b2b.globus.com.gr, which may pass it on to its affiliated companies, for the purposes of operational and computerized service of its transactional relations with the aforementioned users/visitors, as well as for statistical and historical purposes.As long as the user/visitor has filled in the relevant field and has consented to the sending of informative and advertising-promotional material, b2b.globus.com.gr may, after informing the user/visitor, announce their personal data to third parties for the advertising promotion of the products they offer, as well as to companies that carry out market research or other similar activity.

Users/visitors who have disclosed their personal data to b2b.globus.com.gr have the following rights:

The right to access the information that concerns them and is in the possession of b2b.globus.com.gr.
The right to information on (a) all personal data concerning them, as well as their origin, (b) the purposes of the processing, (c) the recipients or categories of recipients (c) the evolution of the processing over time from their previous update or information, (d) the logic of the automated processing, (e) as the case may be, the correction, deletion, or blocking (locking) of data whose processing is not in accordance with the provisions of Law 2472 /1997.
The right to object to the processing of data concerning them.
The right to temporary judicial protection.

Participants' consent to the collection and processing of their personal data can be revoked at any time, but without retroactive effect.

b2b.globus.com.gr complies with all its obligations imposed by law. The subject of the personal data has the right to request at any time the interruption of the sending by b2b.globus.com.gr of the above informational and advertising-promotional material. In order to exercise the right to object provided by Law 2472/1997, the personal data controller must request in writing from the Data Controller a specific action, such as the correction of the personal data concerning him, their temporary non-use, their binding , their non-transmission, or their deletion.

If the user/visitor voluntarily discloses his personal or sensitive data through this website directly to third parties, it is up to him to investigate the terms of protection of such data from said third parties. The user/visitor accepts that b2b.globus.com.gr has absolutely no responsibility for such disclosures and for the subsequent possible use of said data by other persons.Similarly, b2b.globus.com.gr bears absolutely no responsibility for any disclosure by users/visitors of this website of personal and/or sensitive data of third parties through the website without the prior consent of the data subject.

Each user/visitor guarantees the accuracy and authenticity of the personal data concerning him and which he submits to b2b.globus.com.gr as well as his right to submit such data.

Security

b2b.globus.com.gr recognizes the importance of the security of the personal data of the users/visitors of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. However, users/visitors should be aware that sending confidential information via e-mail is not the most secure way of communication, as it always involves the risk of reading this information by third parties.

Like most websites, it also uses cookies, so that b2b.globus.com.gr has access to certain information every time a user/visitor browses its online store. Without cookies, it would be impossible for b2b.globus.com.gr to offer the users/visitors of this website important services such as order status, storage of products in the cart, etc.

Cookies are alphanumeric files that are transferred to the hard disk of the computer of users/visitors of a website and are used to keep statistics that are necessary to offer services such as those mentioned above, as well as to determine popular websites or for marketing purposes and the user/visitor's access to the desired website.

Cookies do not pose any risk to the computer of the user/visitor of the website. If someone does not wish to collect information through cookies, they can set their internet browser to delete the cookies already on their hard drive and choose either to automatically reject all new cookies, or to be asked for each time a cookie is about to be installed on the computer's hard drive, whether to reject or accept it. Nevertheless, users/visitors should be aware that choosing to reject cookies will make it more difficult or impossible to use parts and services of the website.

Ordering Products and consumer protection

Placing an order through the e-shop constitutes a distance sales contract regulated by the legislative framework of Law 2251/1994, as amended.

You can place a valid order through the e-shop if you are legally competent in compliance with the articles of the Greek Civil Code, (as long as you have completed the eighteenth year of your age and you are not in judicial custody regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.

Ordering process via e-shop

Filling out a special form with the necessary information to conclude the sales contract.
Unreserved acceptance of the terms of the sales contract and the terms of use, with the electronic option "ACCEPT" given to the interested party by the website.

All payments for purchases from our online store are made via Bank to the Bank accounts listed on the order forms received by the Customer.

The consumer through the website is informed by the company before the completion of his order, about the essential characteristics of the product, the price, the quantity, the transport costs, the method of payment, delivery, the validity period and the price of the possible offer and the right of withdrawal.

By sending the order form, the consumer receives a copy of the order online, which he can save.

The prices clearly indicated next to each product do not include VAT. b2b.globus.com.gr reserves the right to adjust prices without being obliged to inform the consumer public. Offers on products and prices are valid while they are on the website and while stocks last.

The transfer deadline depends on the transport company with which our company cooperates (within Attica 1-3 working days and the rest of Greece 2-5).

b2b.globus.com.gr informs the customer that the transport times are based on the information provided by the transport companies and are only indicative and approximate. b2b.globus.com.gr is therefore not responsible for any delay on the part of the transport companies.

Product returns

In the event of a mistake by our company, the products are returned accompanied by a Delivery Note and a Credit Invoice is issued by us.
In the event that the product has a defect, a replacement is made in consultation with our company.
Returns and replacements are accepted by email at sales@globus.com.gr or by phone at 23940 61482 and only if the products are unused and in their original packaging.
In the event that the return is not made within the time period (7) of seven calendar days from the day of receipt, or if any of the return conditions are not met, b2b.globus.com.gr has the right not to accept the return of the products .

Product Shipping

As long as the returns department of b2b.globus.com.gr has been contacted, pack and send the package with the product with the same transport company that delivered it to you. The package is accompanied by your Shipping Note. Inside the package you will have placed a note informing us of the problem that has arisen with the returned product.

If the online order has been completed but the product has not yet been shipped, you can call 23940 61482 and one of our associates will take care of canceling your order.

Applicable law

The above Terms are subject to Greek Law and are interpreted in accordance with it. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Thessaloniki.